Micronet CRM

Information is imperative to your business. The ability to capture information, manage it during its lifecycle and share it across your organisation is critical to your success. If you have solutions for contact management, document management, customer-care/helpdesk and other systems, information does not travel easily between them – each has its own architecture and its own database systems.

Micronet CRM is a comprehensive, integrated and modular suite of business knowledge management applications designed to improve the way you do business.

It is defined by three characteristics:

A Unified, Pervasive Workspace -Information is stored in a common central database system so it is available to all stakeholders across all components of the system.

Frictionless Information Flow -Information is captured in a familiar interface eg Microsoft Outlook, stored in a logical, user-friendly manner and accessed intuitively to ensure smooth workflow with minimal user training.

Embedded, Integrated Functionality - Both powerful and user-friendly, Micronet CRM has a fully integrated suite of applications built from the ground up to interact seamlessly.